Delete your account

Last updated: September 2026

You can delete your Geoshutter account yourself at any time. Deletion is permanent and cannot be undone.

1. In the app or on the web

• Open Account in the Geoshutter mobile app, or sign in at geoshutter.com/app and open Account.
• Tap Delete account at the bottom of the page and confirm the warning.
• Your account is deleted immediately and you are signed out on all devices.

2. Before you delete

• Withdraw any earnings and refund any topped-up credit first. The app refuses deletion while your wallet still holds a balance or a payment is still being processed, and tells you which one.
• Your open photo requests are closed. Photos you have already sold stay with the people who bought them.
• Photos you submitted but have not sold stay in the marketplace. If one is bought after your account is gone, the payment cannot be made to you and is kept by Geoshutter.

3. What is deleted and what is kept

Your email address, name, billing details, notification settings and sign-in account are deleted, and your remaining records are anonymised so they can no longer be linked to you. Invoices and transaction records are kept for the period required by accounting and tax law, as described in our Privacy Policy.

4. If you no longer have access to the app

Email service@geoshutter.com from the address you signed up with and ask for your account to be deleted. We process such requests within 30 days.